Gaming is more than just winning — it's a way to have fun. Microgaming believes that responsible play is the key to long-term enjoyment. We provide all the tools you need to set limits and stay safe.
At Microgaming, every player's safety and well-being is our top priority. The tools below are always available to you, completely free of charge.
Set daily, weekly, or monthly betting limits. Limits take effect immediately once set. To increase a limit, a 7-day waiting period applies.
Suspend your account for anywhere from 1 day to permanently. During the exclusion period, you will not be able to participate in any games and all promotional messages will be paused.
Decide in advance how long you want to play. When your time is up, you'll receive an automatic reminder and can choose to end the session.
Set a fixed cap on your deposits at any time. This helps protect you from the risk of financial loss.
Automatic pop-up notices will appear at set intervals — summarizing how long you've been playing and how much you've won or lost.
If you feel you may be developing an addiction, our support team is ready to connect you with professional mental health organizations — completely free of charge.
Warning: Gaming is a form of entertainment, not a reliable source of income. Never bet with borrowed money or funds you cannot afford to lose. Do not spend beyond your means.
Microgaming's responsible gaming policy is not about restrictions — it's a commitment to making your gaming experience more enjoyable and sustainable. We believe that when people stay aware of their limits, gaming can be a healthy hobby.
Responsible gaming means playing when you choose and stopping when you want. It means setting your own betting amounts, taking breaks when needed, and not letting gaming become the only priority in your life. It's ultimately a matter of mental well-being, and Microgaming wants to support you every step of the way.
As online gaming continues to grow in Bangladesh, many people are joining these platforms for the first time. It is our responsibility to guide them in the right direction. Whether you are new or experienced, Microgaming's responsible gaming tools work equally well for everyone.
Gaming addiction typically develops gradually and can be hard to recognize early on. Answer the questions below honestly — if most of your answers are "yes", it may be time to take a step back.
If any of these signs are showing up in your life, now is the time to act. Microgaming's support team is ready to help — without judgment and in complete confidence.
You can find the responsible gaming tools under the Settings section of your Microgaming account. They are easy to use and can be set at any time, no reason required.
Click "Log In" in the top navigation to access your account.
Click your profile icon in the top right corner and select the "Responsible Gaming" option.
Enter your deposit, betting, or session time limits. Choose daily, weekly, or monthly — whatever works best for you.
Once confirmed, your limit takes effect immediately. A confirmation message will be sent via SMS or email.
If you have trouble setting limits on your own, our 24/7 live chat support team is ready to help.
The table below lists all responsible gaming tools available on Microgaming along with their functions.
| Tool Name | Duration | Takes effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Active |
| Betting Limits | Daily / Weekly / Monthly | Instant | Active |
| Loss Limit | Daily / Weekly / Monthly | Instant | Active |
| Session Time Limit | Per session | Instant | Active |
| Self-Exclusion (Cooldown) | 1 day – 6 weeks | Instant | Active |
| Permanent Closure (Self-Exclusion) | 6 months – Permanent | Instant | Need Support |
| Reality Check | 15 / 30 / 60 minutes | Instant | Active |
Anyone under 18 is strictly prohibited from participating on Microgaming. Age is verified at registration, and KYC documentation may be requested when needed. Any account suspected of being used by a minor will be suspended immediately.
If you have children or teenagers at home, we recommend using parental control software on your device. Never share your login credentials with anyone else.
Ask yourself honestly:
If most of your answers are "No", please reach out to our support team. We are here to help.
Microgaming complies with all licensed responsible gaming guidelines and is subject to regular audits.